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Within months of selecting Penske, the maintenance team, including four Penske-trained technicians, assumed fleet maintenance duties. Penske made Kenergy feel comfortable right from the beginning. And that comfort level remains, as the same team that worked with Kenergy to put the agreement together continues to nurture the relationship today.

Always on call.

An electric company faces the possibility of power outages due to storms and foul weather. During emergencies, the maintenance facilities must be prepared to support the field — sometimes around-theclock for several days. One phone call, in such situations, is all it takes and Penske’s maintenance teams are ready to work.

Knowledge, experience and training.

Penske brings to the table knowledge, experience and a variety of other resources. When Penske arrived, Kenergy had several surplus vehicles on-site that had been removed from service. Disposing of these items was challenging, and Penske was able to help determine their market value and prepare them for sale.

Through training and continuing education, Penske technicians are always up-to-date with the latest maintenance techniques, allowing Kenergy to consistently improve its fleet maintenance performance.

One-stop shopping.

Prior to their contract with Penske, Kenergy required numerous vendors for tires, transmissions, booms or other specialized maintenance needs. Now, with Penske’s knowledge and broad network, Kenergy makes one call, and Penske coordinates it all.

A successful partnership.

Penske’s dedication to excellence confirmed Kenergy’s decision to outsource its fleet maintenance. Since the partnership began, Penske has enabled Kenergy to experience cost savings not only on maintenance, but also on items like tires, parts and fluids. And, Kenergy has benefited from well-trained service technicians through Penske’s focused education efforts.

Kenergy Case Study
Page 1 | 2 | 3
Print version (pdf)
 
Kenergy Case Study
Page 1 | 2 | 3
Print version (pdf)