Warranty from National Truck Protection

Protect Your Investment (not available in Quebec)

National Truck Protection

More Coverage, More Value With ULTRA 2

Penske now offers NTP's ULTRA 2 program, with the most extensive warranty plans* for Class 3-8 commercial vehicles on the market. ULTRA 2 has more coverages, expanded conditions and greater limits of liabilities than any warranty available today. There are no limits for repair costs** on engines, critical components (fuel injectors, water pump, fuel pump, ECM), turbo, transmission and differential.

Our warranty plans cover components for factory defects in material and workmanship and 42 essential aftertreatment components. Coverage options range from six months to three years.

Ask your NTP rep about additional warranties and services available to Penske customers:

  • Rental Truck Assistance – provides a Penske rental truck when your truck is sidelined due to a covered warranty repair
  • Comfort Package - warrants components in the engine compartment that keep you comfortable in the cabin
  • Auxiliary Power Unit Coverage – warrants APUs that operate your accessory equipment

ULTRA 2 Warranty Plans

Light Duty, Class 3-4 and Medium Duty, Class 5-7 Trucks***
6 Months / 40K km
  • Engine, Transmission and Rear Differentials
12 Months / 80K km
  • Engine, Transmission and Rear Differentials
  • Engine, Aftertreatment, Transmission and Rear Differentials
24 Months / 160K km
  • Engine, Transmission and Rear Differentials
  • Engine, Aftertreatment, Transmission and Rear Differentials
36 Months / 240K km
  • Engine, Transmission and Rear Differentials
  • Engine, Aftertreatment, Transmission and Rear Differentials
Mileage Surcharge +400,000 km
Heavy Duty, Class 8 Trucks
6 Months / 80K km
  • Engine only
  • Engine, Transmission and Rear Differentials
12 Months / 160K km
  • Engine only
  • Engine, Transmission and Rear Differentials
  • Engine and Aftertreatment
  • Engine, Aftertreatment, Transmission and Rear Differentials
24 Months / 320K km
  • Engine only
  • Engine, Transmission and Rear Differentials
  • Engine and Aftertreatment
  • Engine, Aftertreatment, Transmission and Rear Differentials
36 Months / 480K km
  • Engine only
  • Engine, Transmission and Rear Differentials
  • Engine and Aftertreatment
  • Engine, Aftertreatment, Transmission and Rear Differentials
Mileage Surcharge +885,000 Miles

View the list of covered components for factory defects in material as well as workmanship.


As the complexity and expense of diesel engine aftertreatment systems has grown, truck owners have found tremendous value in adding warranty protection to these critical components. Failures to any of the main aftertreatment components such as the DPF filter, EGR cooler or SCR system can cost thousands of dollars to fix – on top of the damage they cause to the hard parts in the engine.

That's why you need comprehensive aftertreatment component coverage from NTP. Our program offers coverage on 42 essential aftertreatment components including filters, tanks, injectors, actuators and sensors:

  • Sensors = 12 Components
  • EGR Cooler and Valve
  • DEF = 10 Components
  • DEF Pump and Sensor
  • DPF Filter and Injectors
  • DOC
  • SCR Catalyst and Decomp. Pipe
  • Exhaust Throttle Valve
  • BPV Valve
  • Aftertreatment ECM
  • Aftertreatment Wiring Harness
  • "One-Box"****
  • Hydrocarbon Doser Valve = 3 Components (See the complete list of covered components.)

When you add aftertreatment coverage protection to your NTP warranty, you will cover the 42 aftertreatment components as well as progressive damage they may cause to covered components inside the engine.***** It's the very best way to protect the business investment you've made in your truck from the high repair costs due to aftertreatment component failure.

See list of covered aftertreatment components.


Need help with an NTP claim?

NTP will guide you through the claims process from locating an authorized repair facility to invoicing.


Class 3-7 trucks must be 7 years or newer and less than 523,250 km.
Class 8 trucks must be 7 years or newer and less than 1,127,000 km.

Engine

Internally Lubricated Hard Parts

  • Camshaft and Cam Bearings
  • Cam Followers
  • Connecting Rods
  • Connecting Rod Bearings
  • Connecting Rod Caps and Screws
  • Crankshaft
  • Cylinder Block Casting
  • Cylinder Head
  • Cylinder Head Gasket
  • Cylinder Liners
  • Cylinder Head Bolts
  • Hydraulic Lifters
  • Injector Cups
  • Intake and Exhaust Valves
  • Intake and Exhaust Valve Guides
  • Main Bearings
  • Oil Cooler and Housing
  • Oil Pan
  • Oil Pump Pick Up Screen
  • Oil Pump Pick Up Tube*
  • Oil Pump Pressure Relief Springs and Valves
  • Pistons, Piston Rings and Piston Oil Cooling Jets
  • Pushrods
  • Rocker Arms and Rocker Arm Shafts
  • Thrust Washers
  • Timing Gears
  • Timing Gear Cover and Housing
  • Valve Cover
  • Valve Retainers and Keepers (Locks)
  • Valve Seats
  • Valve Springs
  • Wrist Pins

Non-Oil Related Components

  • Exhaust Manifold
  • Flywheel Housing
  • Intake Manifold
  • Thermostat Housing
  • Vibration Dampener

(CC)** Engine Fuel Injectors, Water Pump, Fuel Pump and ECM

  • Complete Injector
  • Fuel Injector Hard Lines
  • Fuel Injection Pump
  • Fuel Pump
  • Engine Control Module (ECM)
  • Water Pump

(CC)** Turbo

  • Bearings
  • Internal Variable Vane Assembly
  • Turbine and Turbine Shaft
  • Turbo Actuator

Transmission

  • Bands
  • Bearings
  • Blockers
  • Bushings
  • Drums
  • Gear Sets
  • Governor
  • Oil Pump
  • Shaft(s)
  • Shift Forks
  • Synchronizers
  • Thrust Washers
  • Torque Converter
  • Valve Body

Differential

Internally Lubricated Hard Parts

  • Axle Housing
  • Axle Shafts
  • Bearings
  • Bushings
  • Carrier Case
  • Gear Sets
  • Limited Slip Clutch Pack

Power Divider

  • Bearings
  • Gears
  • Shafts
  • Shift Forks

*For Detroit Diesels, breakdowns originating from the oil pick up tube O-ring will only be covered if the TSB D18M3 has been performed by a certified OEM repair shop.

**(CC) = included in critical components

One incident per component, per contract. Failure caused by OEM defect ONLY, not secondary event such as handling, use or abuse. Vehicles must be six years old or newer.

Components

  • Aftertreatment Electronic Control Module (ACM)
  • Back Pressure Control Valve (BPV)
  • Diesel Exhaust Fluid (DEF) Module with Injection Nozzle
  • DEF Heater Control Relay
  • DEF Dosing Module - Wiring Harness
  • DEF Heated Lines (3)
  • DEF Heater Coolant Control Valve
  • DEF Heating Elements
  • DEF Heating Fittings (3 on Supply Module)
  • DEF Pump and Module
  • DEF Solution Level/Temperature Sensor
  • DEF Tank
  • Diesel Oxidation Catalyst (DOC)
  • Diesel Particulate Filter (DPF)
  • DPF Air, Fuel, and Coolant Lines
  • DPF Air, Fuel, Manifold Assembly
  • DPF Dosing Module
  • Exhaust Gas Recirculation (EGR) Valves
  • EGR Actuator
  • EGR Connecting Bellows and Clamps
  • EGR Cooler(s)
  • Exhaust Piping, Clamps, and Gaskets
  • Exhaust Throttle Valve
  • Hydrocarbon Doser Injector (HC Doser, 7th Injector, ARD, AHI Module)
  • Hydrocarbon Doser Valve - Air, Fuel, and Coolant Lines; and Inline Air Filter
  • Hydrocarbon Doser Valve (Voss Valve)
  • Selective Catalytic Reduction (SCR) Catalyst
  • SCR Decomposition Pipe and Pipe Elbows
  • Sensor, BPV Pressure
  • Sensor, Delta P (DPF Pressure)
  • Sensor, DOC Inlet Pressure
  • Sensor, DOC (Post) Temperature
  • Sensor, DOC (Pre) Temperature
  • Sensor, DPF Air Supply Pressure
  • Sensor, DPF Backpressure
  • Sensor, DPF Fuel Pressure
  • Sensor, Lambda (O2 Sensor)
  • Sensor, NOx (2)
  • Sensor, Pressure After Exhaust Throttle Valve
  • Sensor, SCR (Post) Temperature
  • Sensor, SCR (Pre) Temperature
  • Wiring Harness - Emission Systems (including overlay)

*Limits of liability is C$10,000 for the term of the contract on 12- and 24-month plans and C$15,500 on 36-month plans. Aftertreatment is not available for 6-month plans.

NTP will guide you through the claims process from locating an authorized repair facility to invoicing.

1. Contact NTP

  • Connect with NTP to report a warranty repair before you make any repairs.
  • Email claims@ntp-p2k.com or call 877-950-3200 or use the Repair Facility Self-Service Portal at https://portal.ntp-p2k.com.
  • NTP can recommend a repair facility and may be able to help reduce your out-of-pocket expenses.

2. Contact the Repair Facility

  • Mention your NTP warranty and arrange to have your vehicle inspected and diagnosed.

3. Take Your Vehicle to the Repair Facility

  • Drive to the repair facility if you can safely.
  • If not, have your vehicle towed with your preferred service or one that NTP can provide.*
  • Authorize the facility to diagnose your problem before they start any work.**
  • After diagnosis, the repair facility will call NTP with its findings.

4. NTP Verifies Your Coverage

  • NTP will determine if the equipment failure(s) are covered by your warranty.

5. Your Repair Facility Contacts NTP

  • The facility will send a repair plan with costs to NTP. Pictures may be required.
  • NTP will follow up with written approval to the repair facility.

6. NTP Settles the Claim

  • When the work is complete, the repair facility will send an invoice to NTP to settle the claim.***

*NTP will add a towing allowance to your total approved claim amount if you have towing coverage through NTP. Otherwise, towing charges are your responsibility.

**Charges to diagnose a problem not covered by your NTP warranty are your responsibility.

*** The warranty owner is responsible for paying any claims deductible.

*Valid only on new purchases of used Penske trucks and tractors. Cannot be applied to previous sales. Certain restrictions apply. Subject to availability and Penske's standard sales requirements. Not available for Value condition term vehicles. Call 866-309-1962 for details.
**Actual cash value limits apply.
***Covers both gas and diesel engines.
****Limits of liability is C$10,000 for the term of the contract on 12- and 24-month plans and C$15,500 on 36-month plans. Aftertreatment is not available for 6-month plans.
*****Some restrictions apply. See terms and conditions for complete coverage summary.

Talk to a Penske Rep

1-844-893-7196

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