Editor's note: This story is part of our “50 Stories of People Helping People" series. As we celebrate Penske's 50th anniversary in 2019, we are spotlighting associates every Friday who are making a difference in their communities.

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A shock of cold air greeted Jeffry Santos as he stepped onto his porch, a reminder of winter’s tenuous grip, soon to be replaced by the warmth of well-wishers.

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